LeLune Bébé — Terms & Conditions

1. Introduction

1.1 These Terms & Conditions, together with our Privacy Policy, govern your access to and use of the LeLune Bébé website (“Website”) and the purchase of our products (“Goods”).

By browsing, accessing, or placing an order on our Website, you agree to be bound by these Terms.

2. Use of Our Website

2.1 You agree to use this Website only for lawful purposes and in accordance with these Terms.

2.2 You must not:

• engage in any unlawful or harmful activity;
• interfere with the Website’s functionality or security;
• use automated tools to extract data;
• attempt to gain unauthorized access to our systems.

2.3 To place an order or create an account, you must:

• be at least 18 years old;
• provide accurate and current information;
• maintain only one personal account.

2.4 You are responsible for keeping your account details secure. LeLune Bébé is not liable for unauthorized access due to failure to safeguard your login credentials.

2.5 We do not guarantee uninterrupted access to the Website and are not responsible for third-party websites linked to it.

3. Intellectual Property & Content

3.1 All content, branding, images, and designs on this Website are owned by or licensed to LeLune Bébé.

3.2 You may not copy, reproduce, distribute, or use any content without prior written consent.

3.3 Product descriptions are based on supplier information. While we strive for accuracy, we cannot guarantee that all details are error-free.

3.4 Due to lighting and screen variations, product colors and appearance may differ slightly from images.

4. Orders

4.1 By placing an order, you agree to follow the checkout process provided on the Website.

4.2 After placing an order, you will receive a confirmation email. This does not mean your order has been accepted.

4.3 Your order is only confirmed once you receive a shipping confirmation.

4.4 We reserve the right to refuse or cancel any order, including due to:

• product unavailability;
• suspected fraud;
• pricing or description errors;
• shipping restrictions.

4.5 If your order is canceled before shipment, a full refund will be issued to your original payment method.

5. Pricing & Payment

5.1 All prices are displayed in USD unless stated otherwise.

5.2 You agree to pay the full amount at checkout, including shipping and applicable taxes.

5.3 We accept major payment methods (Visa, Mastercard, American Express, PayPal, and others displayed at checkout).

5.4 You must be authorized to use the selected payment method.

6. Gift Cards

6.1 Gift cards may be used as payment on eligible purchases.

6.2 They are non-refundable, non-transferable, and cannot be exchanged for cash.

6.3 Remaining balances can be used until expiration (typically 12 months unless stated otherwise).

6.4 We are not responsible for lost, stolen, or unauthorized use of gift cards.

7. Promotions & Discount Codes

7.1 Promo codes are valid only for the specified time and conditions.

7.2 Only one code may be used per order unless stated otherwise.

7.3 Promo codes cannot be exchanged for cash.

7.4 Discounts may not apply to shipping or certain items.

7.5 If an item purchased with a discount is returned, refunds may be issued as store credit.

8. Ownership of Goods

Ownership of products transfers to you once full payment has been received.

9. Shipping & Delivery

9.1 We aim to deliver within estimated timeframes, but delays may occur.

9.2 We are not liable for delays caused by carriers or external factors.

9.3 You are responsible for providing accurate shipping details.

9.4 If delivery fails due to incorrect information or refusal, additional fees may apply.

9.5 Risk transfers to you once the product is handed to the shipping carrier.

9.6 Import duties, taxes, and customs fees are the responsibility of the customer.

10. Returns & Refunds

10.1 We respect all applicable consumer protection laws.

10.2 If you receive a damaged or incorrect item, you must contact us within a reasonable timeframe.

10.3 Items must be returned in original condition unless faulty.

10.4 We reserve the right to inspect all returns.

10.5 Refunds may be issued as store credit unless the item is defective.

10.6 We do not accept returns for:

• sale or clearance items;
• worn or used products;
• hygiene-sensitive items (when applicable).

11. Force Majeure

We are not responsible for delays or failures caused by events beyond our control, including natural disasters, pandemics, or supply chain disruptions.

12. Liability

12.1 To the fullest extent permitted by law, LeLune Bébé is not liable for:

• indirect or consequential damages;
• misuse of products;
• third-party manufacturing defects.

12.2 Our total liability will not exceed the amount paid for the product.

13. Indemnification

You agree to indemnify and hold harmless LeLune Bébé from any claims arising from misuse of the Website or violation of these Terms.

14. Updates to These Terms

We may update these Terms at any time. Continued use of the Website means you accept the updated version.

15. Termination

We may suspend or terminate access to the Website if you violate these Terms.

16. Dispute Resolution

We encourage resolving disputes amicably through our support team before pursuing legal action.

17. Governing Law

These Terms are governed by the laws of the United States.

18. Severability

If any provision is deemed invalid, the remaining Terms remain in effect.

19. Definitions

• “Goods” refers to products sold on the Website
• “Website” refers to the official LeLune Bébé online store
• “You” refers to the customer or user

20. Promotions & Giveaways

20.1 Promotions may change without prior notice
20.2 Winners are selected at our discretion
20.3 Prizes are non-transferable and not redeemable for cash
20.4 Winners will be contacted via email